Terms & Conditions

Terms & Conditions

Last Updated: 1st April, 2026

Welcome to the official website of Prabhat Medical Store.

By accessing or using our website or WhatsApp Agent, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.

1. Use of the Platform

Prabhat Medical Store provides a platform to browse, order, and receive medicines and healthcare products.
You must be at least 18 years of age to use this Platform.
You agree to use the Platform only for lawful purposes and in compliance with applicable laws.

2. Account Registration

Users may be required to create an account to place orders.
You agree to provide accurate and updated information.
You are responsible for maintaining the confidentiality of your login credentials.
All activities under your account will be deemed authorized by you.

3. Orders & Payments

All orders are subject to availability and acceptance.
Prices are subject to change without prior notice.
We reserve the right to cancel or refuse any order at our discretion, including suspected fraudulent transactions.
Payments must be completed through approved payment methods.

4. Prescription Medicines

Certain medicines require a valid prescription.
You agree to upload genuine and valid prescriptions where required.
All prescriptions may be verified by a licensed pharmacist.
Misuse or falsification of prescriptions may result in legal action.

5. Product Information

We strive to ensure accurate product information; however, we do not guarantee completeness or accuracy.
Product images are for representation purposes only.

6. Intellectual Property

All content on the Platform (logos, text, images, software) is owned or licensed by Prabhat Medical Store.
You may not copy, reproduce, or distribute any content without prior written permission.

7. Prohibited Activities

You agree not to:

Use the Platform for unlawful purposes
Attempt unauthorized access
Upload harmful or malicious content
Disrupt platform functionality

8. Limitation of Liability

The Platform is provided “as is” without warranties of any kind.
Prabhat Medical Store shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the Platform.
Use of the Platform is at your own risk.
9. Indemnity

You agree to indemnify and hold harmless Prabhat Medical Store, its employees, and affiliates from any claims or damages arising from your use of the Platform.

 10. Termination

We reserve the right to suspend or terminate your access at any time without notice if you violate these Terms.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the revised Terms.

12. Contact Information

For any queries, please contact:
Prabhat Medical Store
Budh Bazaar Rd, near Post Office, Malviya Nagar, Budh Bazaar, Moradabad, Uttar Pradesh 244001
+91 6395444528 | +91 9837080719